Bold headline: A Nashville driver faces pothole-punishing paperwork and mounting repair bills, with no payout in sight.
Nashville resident Amanda Palasciano says a stubborn pothole left her car with costly tire damage, and she’s frustrated because the state won’t cover the repair. Instead, she reports a frustrating cascade of blame that keeps bouncing from agency to agency—and now exceeds $1,000 in out-of-pocket costs.
“What are taxpayer dollars for then?” Palasciano questioned, highlighting the perceived disconnect between public funds and the response she’s received.
Her account describes the claim’s journey: first directed to the state, then shifted to Metro Nashville, shifted back to the state, and ultimately forwarded to a contractor. Palasciano says she’s been told different entities are responsible at each step, with no single party taking clear accountability.
We’ll hear Palasciano’s full story and speak with Shelli King, the Director of Communications for the Tennessee Department of Treasury, at 5:30 p.m. Our team also contacted the Tennessee Department of Transportation (TDOT) and Roy Jorgenson, the contractor involved, and we’re awaiting responses.
As the investigation unfolds, we’ll continue to provide updates on this developing story.